Plus subscription terms
A paid subscription renews automatically each month until canceled. One subscription covers the members of that circle. Each additional circle needs a separate subscription.
Your free trial
A coordinator can start one 30-day trial per family circle without a card. That no-card trial does not automatically become a paid subscription and cannot be restarted. You must separately choose paid checkout to authorize recurring payments.
If you subscribe while a free trial remains, checkout keeps the remaining time. If fewer than two days remain, checkout provides at least two days before the first payment. Stripe displays your first payment date before you confirm. If no trial remains, payment is due at checkout.
Payments and renewal
By confirming a paid subscription in Stripe Checkout, you authorize the payment method you provide to be charged $6.99 USD each month until you cancel. Review the price and payment date shown at checkout before confirming. Stripe processes payments and provides your billing portal.
Cancel anytime
Open Family Care Plus and choose Manage subscription to cancel before your next renewal. Cancellation stops future renewals; Plus access continues through the period already paid for. If you cancel a card-backed trial before its first payment, no subscription payment is due and access continues through its scheduled trial end. If you cannot access the portal, contact us for help.
Refund policy
You may request a full refund of your first subscription payment within 7 calendar days of that payment. Email srmccollum@gmail.com using your billing email and identify the family circle or invoice. Do not send card details, passwords, or medical information.
Renewal payments are nonrefundable except where required by law. Canceling a subscription does not itself submit a refund request. A refund request does not itself cancel future renewals; cancel in Manage subscription or ask us to help with cancellation in your request. These terms do not limit refund or cancellation rights required by applicable law.
When Plus ends
Regular tasks, appointments, and family updates remain free. When paid access and any valid trial end, premium creation and editing stop. Existing care information remains accessible according to your role and sharing permissions. Ending Plus does not delete your family care plan. Failed or overdue payments may interrupt paid Plus access.
Support and privacy
For billing or cancellation help, email srmccollum@gmail.com. Read our Privacy Policy for information about how account, care-plan, and billing data are handled.